Chorus from NBS Support
These articles are to help support team deliver a consistent message to customers.
Information to report to QA: Retro steps; step 1, step 2, step3 etc Dev, Test, Beta The version from the home screen Hardware – desktop, laptop, tablet...
Wed, 23 Feb, 2022 at 9:52 AM
Troubleshooting checks for Chorus. Which environment, browser, version of Windows, device are they using? IE11 is different between Windows 7 a...
Wed, 23 Feb, 2022 at 9:52 AM
To check the version number of NBS Chorus simply click on the i in the top right hand corner of the screen.
Wed, 23 Feb, 2022 at 9:52 AM
Internal - "There was an error that prevented the requested operation" when logging in to NBS Chorus
When a user logs in to NBS Chorus they may get this error message:- "There was an error that prevented the requested operation - Cannot rea...
Wed, 23 Feb, 2022 at 9:52 AM
This NBS cloud based security questionnaire is based on recent customer queries. This is a temporary/draft document and NBS security will continue to revi...
Wed, 23 Feb, 2022 at 9:52 AM
If a user is unable to load some or all e-learning modules there may be an issue with their user profile. This can be re-set, however, there are a few steps...
Wed, 23 Feb, 2022 at 9:52 AM
When logged into multiple NBS platform within the same web browser (e.g NBS Chorus and NBS BIM Toolkit) after sometime there will be error messages that are...
Wed, 23 Feb, 2022 at 9:52 AM
If we receive this email it means that Original@email.com has been changed in their NBS ID account to Requested@email.com. When the verification email has b...
Wed, 23 Feb, 2022 at 9:52 AM
Revisions in a CAWS spec. The published specification does NOT show which clause item had been revised. It is just the section and clause level that sho...
Wed, 23 Feb, 2022 at 9:52 AM
Client session This refers to the length of time that the Chorus application itself will keep a user logged in. 60 minutes from first login or unti...
Wed, 23 Feb, 2022 at 9:52 AM