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Modified on: Tue, 2 Aug, 2022 at 9:44 AM

If you check there is a contract, then you can find the correct pivotal details in sf

the reds2 name is the one that is live on the MPP and Source, it can be different to the SF one

a tier 2 level needs a tick in these places

and the 'AIMS Level Of Service' field upgraded to premium

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