1	Both servers need to be accessible if possible.
2	Starting with the outgoing server - you need to deactivate the current licence so that the licence can no longer be accessed on that server
3	Get the user to log into the software from a client machine and on the licence status box (within the software under the Tools option) and click on Modify Licence or Renew or Upgrade Licence
4	On Pivotal, go to the Licences area on the left hand side menu
5	Select New NCL Generate Licence and enter the product.
6	Select a date of one month prior to todays date and complete the rest of the licencing process using this tool
7	"Unlock" the existing software thus rendering that licence immediately out of date and unusable and then move to the new server.
8	Check that the user has not copied across the licence files from the old server - if so delete these
9	Check that there is a mapped drive to the new share exactly the same as the old server. (Users will need read/write/modify permission)
10	Browse to C:\Program Files*\NBS\NBS Building\Licences and delete the licencesettings.config file (*Program Files(x86) if a 64 bit machine)
11	Re-open the software and complete the licensing wizard as per the usual procedure choosing the new network share as the licence location