If you want to give feedback on Lattira Spec and NBS Chorus, here are several ways to do so:


  • Product improvements or feature suggestions

    We have a customer-driven Features and Ideas forum where you can submit your suggestions for improvements or ideas. Our Product Management team reviews these to understand what features matter most to you. After posting, other users can view, comment, and like your suggestion, which helps us prioritise future development.

  • Unusual or Unexpected Behaviour 

    If you are having difficulties with the platform and you would like help, please get in touch with our Customer Support team:
    • You can submit a Support Ticket directly from the Help menu in the platform (top-right). If you need help now, you can access the Support Request Form.

    • You can use the Live Chat facility from within the NBS Knowledge portal to contact Customer Support directly. If it's outside the opening hours of our offices, you can send us a message, and we will come back to you as soon as we're back.

    • You can call us and speak directly to the team. The support contact numbers are shown on the Support Home Page.


  • Technical Content

    If you have any technical questions regarding the content sets, please contact the Customer Support Team using one of the methods listed above. They will forward your query or feedback directly to the relevant technical authoring team and get back to you.