Reason for use:		When the support team are aware of an issue or there is planned maintenance which may affect a product or service they should update the messaging on our website. Background: These two areas are set up as components. So with the Service Status there are 3 components in SiteCore and depending on what you want to display you link to the relevant component. Both the Service Status and Planned Works point to a shared page. We can edit the text on this page to indicate the issue/planned work.
Item/Stage	Details:
1.	To change the component open SiteCore and go to Contents Editor > Contents > Home > Support (have support selected) In the SiteCore menu click Presentation > Details > Final Layout > Select the relevant component Browse to the component needed. The components are in: SiteCore > Content Editor > Content > Content Repositories > Support > 1_Support_Home > And select either 2_Support_Home_SERVICE STATUS or 3_Support_Home_PLANNED WORKS Once the relevant component is selected click OK> Save In the SiteCore menu click Publish> Publish> Publish Site> Smart Publish
	The components are:
3.	To change the text on the page behind the status boxes: SiteCore > Content Editor > Home > Support > Service status page